We are open -
Fri 24th to Sun 26th Nov
Fri 1st to Sun 3rd Dec
Fri 8th to Sun 10th Dec
Fri 15th to Sat 24th Dec
Hopefully we will see you soon!
We will be having a roaming Santa where he will be making various special appearances throughout the day. He will be accompanied by one of his elves and you are welcome to stop and have a chat, grab a selfie, tell him how good you have been or event be lucky enough to see him on one of the rides!! You can meet and greet Santa as many times as you like.
Entry is from 10am to 5pm daily.
Under 2's get full access to our farm and can: See all of our animals, see all of our shows and can ride on the Reindeer ride, the tractor ride, the Santa Sleigh ride & the Xmas themed train. Under 2's proof of age should be brought to the venue for any toddler over 16 months.
When purchasing we require that these tickets are added to the shopping cart so we know the number of visitors on site.
Tickets for under 2's are free (Please bring proof of age with you as per the ticket terms.)
We are located at Weald Road, Brentwood, Essex CM14 5AY
Yes you can. If you have been provided with an open dated ticket and would like to redeem it against the cost of Christmas tickets then please follow this process -
1) Purchase the tickets you require for Christmas.
2) Send an email to email@example.com with the original & new booking references.
3) Allow up to 7 working days for the original refund to be processed. You will be notified by email once the transaction has been credited.
Unfortunately not. Customers that have been given a free ticket (gifts, incentives, raffles, charity donations, prizes etc.) cannot use these tickets at Christmas. These type of tickets are only valid from Feb to Nov.
Unfortunately, we do not offer refunds on our online sales. However, if we have to close you will be able to use your tickets purchased for a different day.
Yes, our rides are restricted by height regulations. We recommend customers to check height restrictions before purchasing tickets to avoid and disappointment. All rides & their restrictions can be found HERE
We always consider public safety first and therefore will only open if weather conditions are right and not dangerous.
Although we rarely close, we do advise all customers to check our website and/or social media pages for any announcements regarding this. We will also notify customers of any closures to the email address provided. (Please ensure junk email folders are checked)
We accept all debit/credit cards except American Express.
Yes, we welcome picnics at our farm. There are lots of seating areas that you can use.
You are able to take photos of your family with low-res hand held devices, smartphones etc. Please be mindful of other families privacy.